Deployment FAQ

My installation suddenly stopped working

Section titled My installation suddenly stopped working

There might be multiple reasons for that. Here’s how you can debug the situation:

  1. Check the disk usage in the OpenReplay VM. If it’s more than 80%, the services won’t run.
df -h

Upgrade failed without any particular error

Section titled Upgrade failed without any particular error

I see “helm or another operation (install/upgrade/rollback) is in progress”

Section titled I see “helm or another operation (install/upgrade/rollback) is in progress”

This usually means that you retried the installation/upgrade operation multiple times. Run the below command to resolve the situation:

helm rollback -n app openreplay

I see no errors, just “installation failed”

Section titled I see no errors, just “installation failed”
# Check for failed pods
kubectl get pods -n app --field-selector="status.phase!=Succeeded,status.phase!=Running" -o custom-columns="POD:metadata.name"
        
# Check for the err logs
stern -n app `pod name from above`

Have questions?

Section titled Have questions?

If you have any questions about this process, feel free to reach out to us on our Slack channel.